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Call Center Essentials
You have reached the call center essentials section. If you are interested in learning the essential ingredients to running a successful call center campaign then please read the following information.
If you are seeking call center or telemarketing consultant services click here for a free quote!
1
List Selection - If you need a list, our consultants have relationships with the most reliable and affordable list companies in the industry. The old saying is true, "Garbage in equals Garbage out" An accurate reliable list is a must.
2
Call Center Selection - Telemarketing companies specialize in different types of calling and industries. Inbound, Outbound and IVR (Interactive Voice Response). Telcom, Dish TV, Web-Enabled Projects, Mortgage, Utilities, Advertising Agencies, Medical Campaigns, Manufacturing etc. Our consultants have working relationships with every type of Telemarketing Company. Trust us to find the right match for your needs!
3
Quality Control - Quality control is essential to the success of your project. Every successful Telemarketing program includes quality control. Tools like remote monitoring, where you can monitor your campaign and listen to calls while they are being made.
4
Script Development - Our Call Center partners will work hard to develop and refine a custom message to fit your needs and deliver an effective powerful message!TC's scripting experts can also craft a script to get past the gate keepers, generate leads or get that critical sale!. Call us for a free scripting analysis and quote.
5
Equipment and database programming- Our consultants will show you how you can increase the effectiveness of your campaigns. Inhouse or web based auto-dialers will increase productivity! Let our consultants show you how to acquire and utilize these powerful tools.
Tracking the results of every dial is critical! Our database experts can craft a custom interface and reporting system in any database format. TC's scripting experts can also craft a script to get past the gate keepers, generate leads or get that critical sale!. Call us for a free scripting analysis and quote.
6
Reporting - Our Call Center partners thrive on providing you with timely, up-to-date detailed data on every call. Daily reports can be emailed or faxed.TC's scripting experts can also craft a script to get past the gate keepers, generate leads or get that critical sale!. Call us for a free scripting analysis and quote.
7
Pre-Call Testing - Testing every element of your Telemarketing campaign is essential to minimizing mistakes before your campaign goes live.
