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Inbound Call Centers

Our inbound call center services will increase the response rate of your...

Call Center Guide

Call center outsourcing accounts for over 650 billion dollars in yearly revenues and...

Outbound Call Centers

Our outbound call centers will assist you in increasing the response rate of your..

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Inbound Call Center

Our inbound call center services will increase the response rate of your prospects and customers, while decreasing your overall operations cost.

Outsourcing inbound customer service offers a cost effective alternative to expensive in-house programs.

Companies utilize inbound call center services for many reasons, including..

  • Extending the hours of normal business operations by utilizing inbound call center services to manage calls after normal business hours.
  • Turning over call center operations to an agency so that their businesses can focus on core competencies.
  • Cutting costs and taking advantage of the latest call center technologies by utilizing CCSC call centers.
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  • Increased productivity by counting on call center experts to get the job done more efficiently and rapidly.
  • Our call center services consultants then analyze your request and immediately contact you to discuss your call center outsourcing services options.
  • Detailed analysis and reporting on every call on a daily basis.
  • Increasing the number of available personnel to handle inbound calls during peak seasons, emergencies, and sales campaigns.
  • To maximize every business opportunity by speedily serving customers and prospects.
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Call center services we provide but are not limited to include: catalog customer support , insurance claims center, disaster relief call center, mortgage lead generation, telecom sales including (CLEC), professional sports ticket sales, computer software call center services, insurance lead generation, energy program sales, medical call center, health care call centers, non-profit call center services including volunteer recruitment, political campaigns (GOTV) and (PAC), industrial lead generation, pharmaceutical, CRM, catalog sales, magazine and newspaper renewal services, direct response (DRTV), radio, direct mail, financial lead generation, banking lead generation, state and federal government contracts and emergency support.

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